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I recommend it because I have traveled to Boston a few times and I like the service, me and my daughter went on the bus and want to go back at the end of October!

Boston - New York Traveler

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On Sunday Sept. 22, 2019 I boarded a Peter Pan bus at 4:10 pm in Boston, MA & arrived at 6:30 pm at my destination, Springfield, MA. The operator of the bus deserves kudos for his driving abilities (heavy traffic) and also, to his attention to customer service. I sat in the front seat, he noticed I was having difficulty with the seat belt and helped me fasten it. When we arrived in Springfield, he asked if I needed help with the transportation. I have been told by a friend, another Peter Pan employee, the drivers name is Dave. Thanks!!!

Boston to Springfield Traveler

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Providence TravelerI want to thank the people at the providence bus station. My bag was put on the bus to NYC and I was going to Boston. My fault!! They cased the bus and the bus driver waited. They were wonderful. I left today at 1:30. Please thank them for their service!!!

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Last night I took bus number 7006 from NYC to Hartford. When we were leaving Manhattan there was so much traffic that we sat in gridlock for twenty minutes. Our driver finally saw a way out and wove his way through tremendous traffic to get us on the road. Going down one very tight street, the right side-view mirror scraped a dumpster that was way out into the street. 1 could tell the driver felt awful, but it was unavoidable. I just wanted you to know that he did a remarkable job in all that traffic. He even got us in on time without speeding. A stressful job well done!

New York to Hartford Traveler

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I must say I was very satisfied with the experience. Bus was on-time, clean, electric ports work, restroom was clean and the wi-fi was good. Overall great experience. Don't knock til you try! I recommend.

NYC Traveler

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The buses are comfortable enough and they have WiFi. They also have outlets at every seat. I like that they have mobile boarding passes.

Boston Traveler

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Can't beat it for the price. Comfortable and on time, courteous staff.

Philadelphia Traveler

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Peter Pan has been my new mode of transportation for short/quick trips. They're pretty reliable, on time and buses are cleaner than most. The buses are well ventilated. The drivers are efficient, fast, safe, and politeness--based on the experiences I've had. The main reason I prefer Peter Pan is their overall reliability in getting you to your destination on time and safely.

Baltimore Traveler

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Took the NYC Express out of south station and didn't have any issues. The interior was pretty nice and all seats had outlets. There was no traffic so we were on time. The driver was humorous and seemed friendly. I think the legroom was definitely decent and there was closed overhead storage compartments. Would totally do it again!

Boston-New York Express Traveler

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Each time I called for help on an issue, each person I talked to was kind, friendly, knowledgeable, helpful, patient with me and made my experience a great one! Each time I hung up the phone I felt happy, relieved that my issue was taken care of, & ready to go about my day in a more positive way. I hope Peter Pan knows what a great team they have in their customer care agents as they are doing a GREAT JOB taking care of their customers. Their kindness and competence makes a difference.

Peter Pan Traveler

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I am currently enjoying one of your buses from NY to Springfield; top notch modern bus, great service and very friendly driver; I’m impressed!

Omio - GoEuro

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I took the bus from Providence to Boston Logan yesterday at 5:30 pm, and the bus driver was the best I’ve ever had (I take this bus and others fairly often, to get to and from airports). He was so thorough, kind, explaining everything, then announcing again in a very complete and kind way, and wishing everyone a good flight. He really seemed to care, and enjoy what he was doing. His name was Sean Hart, and I just wanted someone to acknowledge how a good a job he does. Thank you!!

Boston Traveler

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So....my friends and I were planning a trip from NYC to Rhode Island and as high school students. Peter Pan was the cheaper and more convenient option, we opted for it. It was great. I honestly couldn't find anything to complain about. The bus was on time. Bus driver was really nice. The outlets on the bus definitely a plus. I was plugged in the whole time. Air conditioning was great. Everything went smooth, and for the price it makes it that much better. But overall bus ride was a good experience for me.

NYC to Providence Traveler

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I just want to commend Cassidy for her outstanding service and professionalism which she extended to me. She was most helpful in every way and I will be using Peter Pan Bus Lines whenever I have the need. I am already telling friends about my experience. Also your terminal in Springfield was spotless and most impressive in its security.

Peter Pan Traveler

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Went on the Express bus to NYC. Clean, with working A/C and with outlets. Bus was on time! Great price, great bus driver, would go again.

Boston-NYC Express Traveler

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I want to give my comments for the bus driver for today's am bus ride from Providence,RI to NY City. I find this driver the best among many drivers I have seen during my commute for the past many years. Beside being courteous, he made genuine efforts to reach the NY City on-time in spite of morning rush traffic in Connecticut.

New York-Providence Traveler

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I rode THIMBLES AND KISSES with Wendy on the bus from NYC to Philadelphia (excellent driver & a good delivery message at the beginning of the ride...I felt, as always, confident that it would be a good experience). When I collected my things to get off the bus, I realized that my phone was missing. Long story short, because of Wendy's true compassion & concern for a customer, my phone is on its way to me now. She is not only a competent driver but a concerned, compassionate person.. What more could I want in service! Congratulations!

NYC to Philadelphia Traveler

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I've taken Peter Pan to/from Silver Spring on three trips now. They have always been on time, their drivers have always been professional, the bus has never broken down, the buses have always been clean, we have always arrived on time, and the outlets and WiFi have always worked. I would definitely take a Peter Pan bus again. If you can choose Peter Pan, in all circumstances choose Peter Pan!

Silver Spring Traveler

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Jonathan at your head office was enormously helpful to me tonight and went above and beyond, tracking me down and prioritizing my ticket order when our phone lines got disconnected. He was the most professional and helpful customer service support agent I have had anywhere in recent memory. Thank you!!

Line Run Traveler

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I called the Customer Care Center for assistance with a ticket. I spoke with Bill and Cassidy specifically but I would like to mention how pleased I am with every Customer Care Agent and how helpful they are. I would also like to mention I prefers traveling with Peter Pan because of this experience!

Peter Pan Traveler

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Everyone at Peter Pan was extremely helpful and went above and beyond. Would I recommend them? -without a doubt!!

Peter Pan Traveler