REFUNDABLE FARES:

To purchase a refundable fare – select the time/date/origin/destination you would like to travel on.

Before checking out you will be able to make your ticket a REFUNDABLE ticket for an additional fee!

Passengers may pay an extra fee to render the fare refundable.  Refundable fares are only valid on unused tickets purchased prior to departure.  If a passenger used one way of a round trip ticket, the unused portion is refundable if the refundable fare fee has been paid. All refund requests must be submitted in writing to Peter Pan’s Customer Care online at www.peterpanbus.com/request at least two hours prior to departure date and time. Only tickets that are purchased as refundable fares are considered refundable.  The fare refunded does not include the refundable fare fee or other ticketing fees.  The fare itself is the only portion that will be refunded. Fare refunds will be processed within 5-7 business days to the original method of payment.