We understand your personal items are important and in the event your item has been misplaced please first check with your arrival terminal to see if the item has been located and turned in.
You can submit a request for assistance with a misplaced item on our website anytime.
You may speak with a Lost & Found representative by calling 1-800-343-9999 during business hours – please ask for Lost & Found. Please have your itinerary, ticket confirmation number, baggage/item description and contact details available.
After hours, you may leave a message with Lost & Found by calling 1-800-343-9999 and selecting option #3. Our team will review your message and provide you with a follow-up call.
If your baggage/item was misplaced on a charter service, please call our Charter Department at 1-800-243-9560.