Lowest Price Guarantee

Its pretty simple….Peter Pan Bus Lines guarantees that we have the lowest price and if you can find your ticket cheaper, we will give you the difference in your Perks account.  So save time and make your travel plans on peterpanbus.com and be confident you are receiving the best price!

How It Works in Just 3 Simple Steps:

Step 1:

Book your trip on peterpanbus.com using your Peter Pan PERKS account

Step 2:

If you find a lower fare on another bus company’s website, for the same itinerary, within 24 hours of purchase, contact Customer Care (1-800-343-9999 or online )

Step 3:

Once we confirm the lower fare, we’ll issue a credit for the difference in fare to your Peter Pan PERKS account for future travel

Lowest Price Guarantee Guidelines:

  • The difference between the original e-ticket and the lower online fare will be issued as credit into your Peter Pan PERKS account
  • If calling Customer Care with a lower price, the lower fare must be available to be viewed by our representatives
  • The date, place of origin and destination, and number of passengers for the lower fare ticket should matches that on the original e-ticket
  • The departure time of travel for the lower fare ticket is within 15 minutes to that departure time on the original e-ticket
  • Fees, discounts and special promotion prices are excluded – difference in fares are based solely on full-fare online ticket fares
  • Lower fare trip must be available for sale
  • Lowest Price Guarantee does not apply to lower fares found on peterpanbus.com, third-party websites such as Wanderu or Bus Bud, tickets purchased in terminals, commuter tickets, or charter services

Need More Info or Help?

We hope this page has been helpful, however if there is still more than you need to know please visit the Information Center or Customer Service, or call us at (800) 343-9999.