Tickets are available for purchase at peterpanbus.com, at Peter Pan terminals and agencies, and by calling Customer Care (1-800-343-9999).
Please review your order carefully… all tickets are date and time specific and non-refundable.
Please have the following available when purchasing your ticket(s):
• First and last name(s) of each customer traveling (for security purposes)
• Itinerary of travel (route and date(s) and time(s) of travel)
• Valid photo ID confirming identity is required during time of purchase or when boarding the bus
• Valid form of payment (cash, major credit/debit card). A valid photo ID is required when purchasing a ticket with a credit card.
A facility fee (in addition to the confirmed ticket price) will apply per ticket portion, per customer.
Fares vary based on date, time of travel and available seats for each schedule. Fares are subject to change at any time, without notice. Generally speaking, the further in advance you buy the lower the fare … closer to the date, as the bus fills up, the fares increase. Certain fares, discounts and advance fares are not available during peak period and holiday travel periods.
When purchasing your ticket through peterpanbus.com, a confirmation email containing your ticket and/or QR code will be sent to the email address provided during the order. Please check your “junk” or “spam” folder to ensure the email was not directed there in error.
If you did not receive the ticket confirmation email, contact our Customer Care Center at 800-343-9999 for assistance. Please have your ticket confirmation number, itinerary, email address, the customer name and billing information available.
Upon boarding, a printed ticket is not required! Customers can present either their ticket (including the bar code and/or QR code) on an electronic device!
If customers prefer, we still accept printed tickets. Please have your valid photo ID out and ready to show our driver.
Customers who purchase their ticket in person at a ticket counter will receive a paper ticket to present to the driver when boarding.
As internet service varies from terminal to terminal, we highly recommend you screenshot the ticket bar code and/or QR code and save it to your device’s “Photos” for easy access during boarding.