Location Type: Terminal
Ticket Sales: Yes
NY Trailways/Adirondack Trailways Ticket Counter:
Located in the South Wing (street level) and in the North Wing (Subway Level)
Monday – Sunday (including holidays): 6:15am – 11:30pm
Can re-print Peter Pan e-tickets?: Yes
Can re-issue ticket to change day/time of travel?: Yes
Accepts vouchers? Yes
Gate Assignments: (NEW Gate Assignments Effective Wednesday, September 27, 2017!)
North Wing – 8th Avenue, between 41st Street & 42nd Street
Boston EXPRESS … Gate 69
Philadelphia EXPRESS … Gate 72
Washington DC EXPRESS … Gate 73
Baltimore/Silver Spring/New Carrollton EXPRESS … Gate 74 & 70
South Wing – 8th Avenue, between 40th Street & 41st Street
Springfield/Hartford/New Haven … Gate 15
Williamstown/Pittsfield/Lenox/Lee/Stockbridge – Great Barrington/Sheffiled/Canaan/Winsted/Torrington … Gate 15
Danbury/Waterbury/Southbury/Farmington/Storrs UConn … Gate 15
Providence/Cape Cod/Storrs UConn Express … Gate 17
*Please note gate assignments are subject to change without notice. Please confirm your departure gate at the terminal.
Parking available onsite?: Yes (Overnight parking available)
Parking rate: Paid. *Parking fee rates are not available as lots are not managed by Peter Pan and rates are subject to change without notice.
Important Travel Information:
Click here for New York Port Authority Terminal Guide (this link will transfer you to the New York Port Authority website), including maps, visitor information and bus carrier information.
Assistance within the terminal:
Complimentary wheelchair escort service for travelers who may have difficulty navigating their way through the facility is available by dialing “54” on any in-house telephone.
Transit connections to New York area airports:
“New York Airport Service” provides bus connections from the New York Port Authority to local New York City airports.
The New York Port Authority (42nd St. and 8th Avenue) is approximately 1.5 miles from the Cruise Terminal on 711 12th Avenue. Taxi’s are available from the Port Authority to the cruise terminal. Travel time between the cruise and bus terminal can vary – travelers should allow ample travel time. More information on the NY Cruise terminal can be found here.
Need More Info or Help?
For additional information, please visit Peter Pan Customer Support or call us at (800) 343-9999.
Please note, bus station and stop information is subject to change without notice.
Please confirm information prior to your departure.