New York, NY – Manhattan – Port Authority Bus Terminal

Attention all customers traveling to/from New York City: Gate changes are in effect starting Saturday, September 1, 2018

These changes allow our customers to depart and arrive from the same gate area within the Port Authority, making travel and connections more convenient!

  • Springfield/Hartford/Amherst/Northampton/Worcester … Gate 70
  • Williamstown/Pittsfield/Lenox/Lee/Stockbridge – Great Barrington/Sheffield/Canaan/Winsted/Torrington … Gate 70
  • Danbury/Waterbury/Southbury/Farmington/Storrs UConn … Gate 70
  • Providence/Cape Cod/Fall River … Gate 71

 

Location Type: Terminal

Location Address:
New York Port Authority Bus Terminal, 40-42 Street & 625 8th Avenue, New York, NY 10018

Ticket Sales: Yes

Peter Pan Ticket Counter: 
Located in the North Wing at the top of the escalators that go down to the gates.
Monday – Thursday: 5:45am – 8:45pm
Friday: 5:45am – 9:45pm
Saturday: 6:00am – 8:45pm
Sunday 6:30am – 9:45pm
Can re-print Peter Pan e-tickets?: Yes
Can re-issue ticket to change day/time of travel?: Yes
Accepts vouchers? Yes

NY Trailways/Adirondack Trailways Ticket Counter:
Located in the South Wing (street level) and in the North Wing (Subway Level)
Monday – Sunday (including holidays): 6:15am – 11:30pm
Can re-print Peter Pan e-tickets?: Yes
Can re-issue ticket to change day/time of travel?: Yes
Accepts vouchers? Yes

 

Gate Assignments

North Wing – 8th Avenue, between 41st Street & 42nd Street

  • Boston EXPRESS … Gate 69
  • Springfield/Hartford/Amherst/Northampton/Worcester … Gate 70
  • Williamstown/Pittsfield/Lenox/Lee/Stockbridge – Great Barrington/Sheffield/Canaan/Winsted/Torrington … Gate 70
  • Danbury/Waterbury/Southbury/Farmington/Storrs UConn … Gate 70
  • Providence/Cape Cod/Fall River … Gate 71
  • Philadelphia EXPRESS … Gate 72
  • Washington DC EXPRESS … Gate 73
  • Baltimore EXPRESS … Gate 74
  • Silver Spring … Gate 74

*Please note gate assignments are subject to change without notice. Please confirm your departure gate at the terminal.

 

Parking available onsite?: Yes (Overnight parking available)
Parking rate: Paid. *Parking fee rates are not available as lots are not managed by Peter Pan and rates are subject to change without notice.

Important Travel Information:
Click here for New York Port Authority Terminal Guide (this link will transfer you to the New York Port Authority website), including maps, visitor information and bus carrier information.

Assistance within the terminal:
Complimentary wheelchair escort service for travelers who may have difficulty navigating their way through the facility is available by dialing “55” on any in-house telephone.

Transit connections to New York area airports:
“New York Airport Service” provides bus connections from the New York Port Authority to local New York City airports.

Cruise passengers:
The New York Port Authority (42nd St. and 8th Avenue) is approximately 1.5 miles from the Cruise Terminal on 711 12th Avenue. Taxi’s are available from the Port Authority to the cruise terminal. Travel time between the cruise and bus terminal can vary – travelers should allow ample travel time. More information on the NY Cruise terminal can be found here.

Need More Info or Help?

For additional information, please visit Peter Pan Customer Support or call us at (800) 343-9999.

Please note, bus station and stop information is subject to change without notice.
Please confirm information prior to your departure.