TRAVEL ALERT: Due to weather conditions, for the safety of our customers, service cancellations are in effect for Friday February 5, 2016. Full details here.


Peter Pan Bus Lines: Making a Difference in Our Communities

Peter & Melissa PicknellyPeter Pan and the Picknelly family have had a long tradition of community service and philanthropic generosity dating back three generations.

Peter and Melissa are continuing that tradition by establishing the Peter and Melissa Picknelly Charitable Fund, supporting a wide range of causes ranging from shelters for battered women and the homeless … to the United Way, the arts and many other civic causes. Both the Peter and Melissa Picknelly Charitable Fund and the Peter Pan Group of Companies are committed to improving the communities they serve.


Spend A Night On The Town with Peter Pan and The Symphony


Join us for a great dinner and an exciting concert! And leave the driving to us. On Saturday, February 13th and 27th, we’ve prepared a special prix fixe menu at The Fort followed by a Springfield Symphony Orchestra concert at Symphony Hall – with the best seats in the house. Just hop on the Peter Pan coach in Longmeadow and Wilbraham and relax while we take care of the rest. Perfect for romantic pre-Valentine’s Day celebration or just a night out with family and friends. Seating is limited so make your reservations today. Call the SSO Box Office at 413-733-2291.

Saturday, February 13th
Centennial Sinatra – Celebrating the Music of Ol’ Blue Eyes

Saturday, February 27th
Gershwin’s Porgy & Bess, Copland, Schwantner & Ellington

$80 per person
Includes dinner, show tickets and transportation

For reservations, call the BSO Box Office at (413) 733-2291.

Peter Pan introduces new Marlborough to Boston shuttle

Peter Pan Bus Lines is very pleased to offer new commuter service to Marlborough and Framingham under a contract with the Massachusetts DOT Bus Plus program. Weekday bus service operates from Marlborough at 6:30 AM and 7:30 AM, and makes stops in Boston at Copley Square, Park Square, State House, and South Station. The buses offer comfortable reclining seats, individual reading lights, and complementary Wi-Fi onboard. The City of Marlborough has been a great partner in launching the service, providing a bus loading area and free parking for commuters in their downtown garage.

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Peter Pan sponsors True Blue Thank You event

The True Blue Thank You event held at the Springfield Elks Pavilion was a positive community gathering to thank Hampden County police officers. Sponsors NewsRadio 560 WHYN and Peter Pan Bus Lines threw the free BBQ for Hampden County police officers and Massachusetts State troopers. Many families and community members joined together to express their gratitude for these hardworking men and women.

All profits went to the Springfield Police’s upcoming Ride to Remember to raise money to support the Fallen Officer Memorial Fund in Boston. Peter Pan Bus Lines Chairman and CEO Peter Picknelly said “Supporting the True Blue event celebrates the impact that the police have in our communities, and is a way for us to say thanks.”


Peter Pan Bus Empowers New England Commuters with Early Cancer Detection

15-40 Connection has partnered with Peter Pan to empower New England commuters to recognize cancer symptoms and detect cancer earlier. The partnership in the form of a wrapped bus starts a new cancer conversation with commuters by asking the question, ‘would you recognize a cancer symptom?’ “This bus will drive through many communities and major cities. The early cancer detection message could be encountered during someone’s daily commute or while boarding the bus. That is important and could help save lives” said Peter Picknelly, Chairman & CEO of Peter Pan Bus Lines.IMG_0185-croppedThe bus features young adult cancer survivors who are sharing their stories to help others recognize cancer symptoms and why it is important to be an active member of your health care team.

Peter Picknelly recognized as a 2015 Difference Maker

BusinessWest has recognized Peter Pan Bus Lines Chairman & CEO, Peter Picknelly, along with his business partners of The Student Prince Restaurant in Springfield, MA as a 2015 Difference Maker. This program is a celebration of individuals, groups, organizations, and families that positively make a difference in the Pioneer Valley.
Picknelly is one of the new owners of The Student Prince restaurant which was quickly headed towards closing before he and fellow business partners joined together to save the local landmark. The restaurant like Peter Pan Bus Lines has been an important part of the Springfield community since the 1930’s.

Peter Pan Helps MBTA

Peter Pan Supports YWCA Teen Parent Program


I’m writing on behalf of the YWCA of Western Massachusetts Teen Parent Program.  Please accept our sincere appreciation. The bus was filled with anticipation for the young mothers and their children. The event went off without a hitch – the driver was kind and thoughtful.

Dawn F. DiStefano
Director of Resource Development

Peter Pan Receives HRU’s Employer of the Year Award

Human Resources Unlimited
Dear Mr. Picknelly,

Having been nominated by ETS Career Services of Springfield, MA, it is my pleasure to inform you that Peter Pan Bus Lines has been selected to receive HRU’s Employer of the Year Award.

Each year only one employer is selected from over 120 employers in the region, and your nomination reflected the characteristics most deserving of this award. Since 2010, your organization’s commitment to employing individuals with disabilities, the amount of opportunities that you provide, as well as the relationships you have built with our program, ETS Career Services, makes a difference in many lives and are the reasons why your organization is so deserving of this award.

Donald G Kozera

Stuff The Bus For Open Pantry Event A Success!


open_pantry_logoPeter Pan partnered with Cummins Northeast and Stop & Shop in the  first “Stuff the Bus for Open Pantry” food drive in the Greater Springfield, MA area.  Through the combined efforts of Cummins Northeast, Stop & Shop and Peter Pan, and especially the general public, the coach’s baggage compartments were fully stuffed with food by the end of the day!  The food collected will go a very long way to help restock the bare shelves at the Springfield Open Pantry facility.

Thanks To Your Donations Of School Supplies, The Stuff The Bus Campaign Was A Smashing Success!


2014_stuff_the_bus_3Despite torrential downpours last week, our Stuff the Bus delivery team didn’t let a little rain dampen their enthusiasm while delivering over 1,500 backpacks stuffed with school supplies to area school distribution centers in Springfield, Westfield and Holyoke.  Thanks to all of you who donated these supplies, needy kids will be going back to school well-stocked with everything required for a successful academic year.

Thanks also to Jay, Erika, Joelle, Rebecca, Kirsten and Samantha for being such positive representatives for Peter Pan, and to Springfield Operator Dave Kollisch for his assistance in getting the backpacks loaded and delivered safely!

Back Row, l to r: Rebecca Bourget, daughter of PPBL Manager of Terminals & Agencies Larry Bourget; Erika Smith/PPBL Traffic Dept.; Joelle Moran/PPBL Traffic Dept; two UNITED WAY staff members. Front Row: Peter Pan’s Sr. Graphic Designer Jay MacNaught; UW Stuff the Bus Coordinator LaTonia Naylor; new Peter Pan friends Kirsten & Samantha

Back Row (left to right): Rebecca Bourget, daughter of PPBL Manager of Terminals & Agencies Larry Bourget, Erika Smith/PPBL Traffic Dept., Joelle Moran/PPBL Traffic Dept, two United Way staff members.
Front Row (left to right): Peter Pan’s Sr. Graphic Designer Jay MacNaught, UW Stuff the Bus Coordinator LaTonia Naylor, new Peter Pan friends Kirsten & Samantha.

Peter Pan Partners With Human Resources Unlimited

Human Resources UnlimitedPeter Pan and HRU have a great working relationship. The Peter Pan management and employees have welcomed our workers into their community. They have taken the time to get to know each of the workers which has assisted in building relationships, increasing their self-confidence and has promoted their independence. They are very open to employing any of our members and have allowed for individuals with significant challenges to work in the bus terminal. They are responsive to our employees and members for any needs.

Peter Pan employs 4 members of ETS, five days a week. Peter Pan has promoted our partnership by speaking out in various media forms such as the newspaper and BusinessWest. All of the employees of Peter Pan, from management to the bus drivers, have developed relationships with our members. Peter Pan has included them in birthday parties, cookouts, and other social gatherings. Peter Pan continues to support all of the members so that they can do the best job possible.

Peter Pan Supports The Urban League Of Springfield

Urban League of SpringfieldPeter Pan Bus Company has been exemplary with regard to corporate social responsibility in Western MA. The Urban League of Springfield has certainly been a beneficiary of Peter Pan’s forth right and intentional practices to make this a better community for everyone.

We want Peter Pan to know that there is no way the Urban League could have had, and continue to have, the level of community impact with our services, without quality partnerships  we enjoy with companies like Peter Pan.  Peter Pan, for over 30 years, has been an unequivocally awesome partner with the Urban League.

On behalf of the Urban League we would like to thank Peter Pan for your loyalty, commitment, and generosity toward the Urban League of Springfield. We genuinely appreciate your support and look forward to continuing our partnership for years to come.

Henry M. Thomas III

Peter Pan Supports The Springfield Boys & Girls Club

Springfield Boys & Girls Club

The Friendiversary event at The Eric Carle Museum

FriendiversaryWe are so grateful for your team’s support and dedication through this event . The day was truly a celebration of friendship and reading, and we were so thrilled you could be a part of it.  Your dispatchers and drivers were excellent in their communication.

Peter Pan Aids “Ride To Remember Charity Bike Ride”

Springfield Police DepartmentWe want to express our deepest gratitude for your donation to the Springfield Police Department “Ride to Remember Charity Bike Ride.”  

With sincere gratitude,
John Delaney
Mike Goggin

United Way of Pioneer Valley & Peter Pan Team Up for Fourth Annual Stuff The Bus Program

School Supply Drive to Benefit Children in Agawam, Chicopee, Holyoke, Springfield, Westfield and West Springfield

4th Annual Stuff The Bus ProgramUnited Way of Pioneer Valley and Peter Pan Bus Lines launched the fourth annual Stuff the Bus campaign this week. The campaign, co-chaired by Peter A. and Melissa Picknelly, will solicit donations for new school supplies to be distributed to children in Agawam, Springfield, Chicopee, Holyoke, Westfield and West Springfield that are homeless.

“Many children in our community facing homelessness do not have the basic things they need to go back to school,” said Dora D. Robinson, president and CEO of United Way of Pioneer Valley. “And we are thrilled to partner with Peter Pan Bus Lines to make sure each child has the tools necessary to start the year ready to learn.”

“All of us at Peter Pan are pleased to participate in this important campaign … let’s make sure all of our children have the necessary supplies to besuccessful in school,” said Peter A. Picknelly, Chairman and CEO of Peter Pan Bus Lines.

This year UWPV has already obtained brand new backpacks and will be collecting new supplies only. The Holyoke Mall will host almost all of this year’s collections. Individuals are encouraged to donate the following age-appropriate supplies. Financial contributions are also welcome and will be used to purchase additional backpacks and supplies as needed. Contributions may be made online on the Stuff the Bus link at

Supplies Needed:
Pens, Pencils, Crayons, Pencil Boxes, Glue Sticks, Pocket Folders, Highlighters, Notebooks, Reusable Water Bottles, Markers, Rulers, 3-Ring Binders, Lined Paper and Individual Tissue Packs.

The Holyoke Mall will accept donations throughout the month of July at the customer service desk.

For more information and for drop off locations as they become available, visit the Stuff the Bus page at, or call United Way of Pioneer Valley at (413) 737-2691. For a printable flyer with complete information, click here.

Link to LibrariesFor nearly five years, Link to Libraries has been driven by our mission to promote literacy and open the doors of opportunity for children of our community through the magic of books. We are proud to report that working together with community partners like you has resulted in the donation of over 180,000 books to school libraries, nonprofit organizations and homeless shelters. Thanks to your generous contributions, we have been able to put beautiful, high quality books directly into the hands of hundreds and hundreds of children, sparking their enthusiasm for literacy and literature and fueling their desire to learn.

The overwhelming success of our many programs could not have been possible without your investment. On behalf of the Board and volunteers of Link to Libraries, we extend to you our deepest gratitude.

The NetworkThe Network Against Domestic Abuse would like to extend our sincere thanks for your donation.  Since October 2012 we have provided educational services, counseling support, shelter and court victim advocacy to over 1,844 individuals in our six towns.  All of our services remain free.  So, as you can see, we are very busy in our communities helping people and keeping them safe.  Thanks once again – you do make a difference!

Springfield Boys & Girls ClubThank you for your support and generosity; it truly makes a difference in our kids’ lives.  Proceeds from the event will go towards supporting our Kids ‘N Summer Fun Program which will serve a hundred of our most deserving inner city youth.  We speak for them when we say Thanks!  We are proud to be one of the few organizations that are able to keep our doors open during the summer months, providing a fun and safe environment for our community’s kids.

United Church of ChristOn behalf of the members of First Congregational Church, I would like to express our sincere appreciation for your donation to our Craft Fair Raffle.  Your donation was a wonderful enticement to the many individuals who purchased tickets.  We have encouraged all of our friends, members, and those who came to the Craft Fair to patronize your business and services.